
Cliff Gale, Operations Director
I come from a policing background having served 31 years in Sussex, the last 8 years of which managing the Air Operations Unit. My role as Operations Director is primarily to ensure the Trust is getting value for money from the contractors who provide aviation services as well as assisting them in maintaining an effective, safe operation and represent the Trust on a number of aviation based committees. I work closely with all contractors and my medical colleagues to provide continuous clinical excellence via our aero-medical operation.
Ramzi Freij, Medical Director
I joined the Essex and Herts Air Ambulance Trust three years ago as a Trustee and in an advisory capacity assisted the Trust on governance issues. Having now moved into the role of Medical Director I have led on changing the service from being a paramedic only service primarily providing transportation for patients to a clinical delivery service taking the A&E to the patients that require it. My role as Medical Director involves recruiting doctors, training them and ensuring that the Trust has a robust governance system in place.
I have been a NHS A&E consultant since 1996 and have been Head of Emergency Services in Mayday University Hospital, East Kent Hospitals and lately Nottingham University.
Stuart Elms, Clinical Manager
On leaving school I spent 13 years serving with the Royal Marines. In 1999 I joined the London Ambulance Service qualifying as a Paramedic in 2001. Whilst there, I practiced as a Clinical Tutor, Emergency Care Practitioner and Motorcycle Response Paramedic. In 2007 I was selected to practice as a Paramedic on the London Air Ambulance, a role I enjoyed until joining the Charity.
The role of Clinical Manager for the Trust is extremely rewarding and interesting with every day bringing new challenges. It is a privilege to be working alongside such dedicated and passionate teams both within the Charity office and at our Aribases at Earls Colne and North Weald. All Charity staff along with our highly trained Pilots, Paramedics and Doctors are committed to providing the best possible care for the people of Essex and Hertfordshire.
Wendy Marcon, Events Manager
I joined the Charity in January 2005. In my role as Events Manager I organise all the Charity’s own events, from small fundraising days to huge events like the annual Motorcycle Run, Charity Balls and Dragon Boat Race to name but a few! Planning and organising events also means working with corporate partners to put sponsorships in place – without whom, these events would not be possible! It’s a daily challenge, but one I love!! It’s great to be part of such a fantastic team where everyone has a genuine passion for what they do.
Mark Brown, Finance and IT Manager
I have been with the Charity since December 2004. My role is to maintain the day to day financial management of the charity, to assist the Financial Director with the provision of financial information to the Trustees and Executive Director. I also oversee the fundraising office IT Systems. It is great to work with such a motivated group of people who are passionate about saving lives.
Jenny Beck, Lottery Administrator
Joining the Essex & Herts Air Ambulance Trust in September 2006 was an exciting opportunity to make the most of my accounting and customer service skills. My responsibilities now include aspects of Trust finances and the role of Health and Safety Officer. At times I represent the Charity at events, it’s great meeting and talking to lots of interesting people. It is fantastic to be working alongside others who have boundless energy and enthusiasm for a cause in which we all sincerely believe.

Aderyn Gillett, Special Projects Coordinator
I joined the charity on a full time basis in July 2003 initially working with volunteers and the media. I then became Comunications Manager, a varied role that included creating the websites you see today. I am now with the charity on a part time basis working on internal communication projects. It continues to be a great privilege to work for the chartiy as part of a great team and I'm proud to be part of an organisation that makes such a difference to peoples lives.
Hannah Ashby, PR & Marketing Coordinator
I joined the Trust in February 2009 as PR Assistant. My role is extremely varied, I am responsible for all the PR activity, looking after our brand and overseeing the website amongst other things. I absolutely love working here; no two days are the same! It is an absolute privilege to work with such a dedicated team of people, and knowing that our day to day activities are making a difference to people’s lives.
Clare Calder, Trust Support Manager
I joined the Trust in April 2008 on a part-time basis to help support the fundraising team and the Executive Director. The days I spend here are incredibly varied, interesting … and busy! It is fantastic to be part of a dedicated, motivated and energetic team who are all so focused on the challenging goal of keeping both the Essex and Herts Air Ambulances flying.
Jen Townsend, Lottery Administrator
I joined the Trust in May 2010 as a part time member of staff but have recently moved to the Lottery Department and full time work!! I am kept very busy processing new members, dealing with enquiries, writing to our members and most importantly doing the draw every week! Working for the charity is very rewarding, I love being part of such a hard working, enthusiastic team that are all striving to provide a life saving service to the people of Essex and Hertfordshire.